Privacy Policy

1. Information We Collect

We may collect the following information:

• Name

• Email address

• Payment information (processed securely through third-party providers)

• Professional information submitted in applications

• Exam-related activity and results

• Website usage data (via standard analytics tools)

We collect only the information necessary to administer the CFL credential and operate the Institute.

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2. How We Use Your Information

We use your information to:

• Process applications and exam registrations

• Administer examinations

• Issue certificates and maintain credential records

• Provide customer support

• Send credential-related communications

• Improve our website and services

We do not use your data for unrelated marketing purposes.

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3. We Do Not Sell Your Data

The CFL Institute does not sell, rent, trade, or monetize personal information.

Your information is used solely for credential administration and Institute operations.

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4. Third-Party Services

We may use trusted third-party providers for:

• Payment processing

• Email communication

• Exam delivery and proctoring

• Website hosting and analytics

These providers receive only the information necessary to perform their services and are expected to maintain appropriate security standards.

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5. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission or storage system can be guaranteed 100% secure.

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6. Public Credential Verification

If you earn the CFL designation, limited information may be displayed in a public verification registry, including:

• Full name

• Credential ID

• Credential status

No contact details or sensitive personal information will be publicly displayed.

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7. Data Retention

We retain credential records as necessary to maintain certification history, verification integrity, and administrative compliance.

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8. Your Rights

You may request to:

• Review the personal information we hold about you

• Correct inaccurate information

• Request account-related updates

Certain credential records may be retained for integrity and verification purposes.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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10. Contact

For privacy-related questions, please contact:

support@cflinstitute.org
Certified Finance Leader (CFL) Institute